Moldes ITM S.L., an organization specialized in the design, manufacturing, repair, and plastic injection of complex, high-precision, and high-quality molds, has decided to implement a Quality Management System based on the ISO 9001 standard in order to improve the service provided to its customers.
The Management of Moldes ITM S.L. views the Quality System as a means to structure and organize the company’s operations, based on fundamental principles such as product quality, customer satisfaction, and the continuous improvement of system effectiveness. To this end, the Quality Management System of Moldes ITM S.L. is founded on the following principles:
The Management of Moldes ITM S.L. views the Quality System as a means to structure and organize the company’s operations, based on fundamental principles such as product quality, customer satisfaction, and the continuous improvement of system effectiveness. To this end, the Quality Management System of Moldes ITM S.L. is founded on the following principles:
- Quality and its improvement are the responsibility of all members of Moldes ITM S.L. starting from top management.
- Quality is achieved by planning, executing, reviewing, and continuously improving the Management System, always considering the internal and external context of the organization.
- Quality is oriented toward the satisfaction of all our customers and interested parties, through the commitment of the entire organization to meet their needs and requirements, as well as applicable legal, regulatory, and service-specific requirements.
- Quality relies on the continuous improvement of both service performance and the effectiveness of the Quality Management System, with a strong emphasis on error prevention.
- Quality drives us to pay close attention to technological evolution and to the potential improvements that new technologies may offer.
- Quality requires the participation and collaboration of all personnel; therefore, this Policy is communicated and made available to all Moldes ITM S.L. employees to ensure understanding and awareness.
- Top Management is committed to integrating sustainability into the core of the business strategy, establishing clear objectives and making decisions related to environmental performance that take climate change into account.